Returns & Exchanges
We want you to be fully satisfied with your Flipper Zero device and accessories, which is why we offer a 30-day return window for items in their original, unopened packaging. If your hardware is defective or you have changed your mind, our support team is here to assist with a smooth return or exchange process.
Return Process
- 1.Verify Eligibility
Ensure your Flipper Zero is in its original condition, including all cables, stickers, and packaging, within 30 days of delivery.
- 2.Initiate Request
Contact our support portal with your order number and a brief explanation for the return to receive your Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack the device to prevent damage during transit and clearly mark the RMA number on the outside of the shipping box.
- 4.Inspection and Refund
Once our technicians verify the unit's condition, we will process your refund to the original payment method within 5-10 business days.